How to use Bill.com, Ramp, and other bill pay systems with Ascend

Last updated: June 18, 2026

This is a guide that will teach you:

  • How an insured can set up Bill.com or Ramp so that they can use it to pay your company

How to set up Ascend to receive payment via Ramp/Ascend/bill pay systems

  1. In the Ascend dashboard, turn on wire as a payment method for any invoice the insured wants to pay via Ramp, and download the invoice with wire information at the bottom of the page.

  2. The insured can use the instructions provided on the invoice to send payments to your agency via their bill pay system.

Note receiving payments from a bill pay system (or via wire) incurs a cost of $8 per payment, which is charged to your agency by default. If you want to confirm how the fee is charged or change who it is charged to, please reach out to support@useascend.com.

How to reconcile funds received via bill pay systems

  1. Once funds are received, they will appear in Incoming Payments: https://dashboard.useascend.com/accounting/incoming_payments

This action requires Accounting or Admin permissions

  1. More information on Incoming Payments and cash reconciliation can be found here.

Please note this guide applies to any and all bill-pay services, including AvidXchange, Airbase, Netsuite, Ramp, Tipalti, Xero, and more!

Contact Us

Need more help? Contact us at support@useascend.com for more help.